Picture This

5052811912_c4c4a94958_z

At two of my recent writing workshops, I figured many participants would want to devote some time to discussing the use of photos to complement text – whether that text was for a brochure, newsletter, email blast, website, or other material. If this is not a concern of yours, you have an excused absence. See you next week. But if this topic does appeal to you, here are a few thoughts.

Get real

As writers, we concentrate on themes, story angles, correctness, conciseness, word choice, and an assortment of other ingredients crucial to crafting a highly effective message. But how do our carefully conceived words stack up against a nifty design or compelling photo? Research has consistently revealed a decided edge in favor of design elements. They grab readers’ attention. So how do we handle this reality? With a “life ain’t fair” attitude or an “if you can’t beat ’em, join ’em” resolve? I say, “Join ’em.”

Use photos to advantage

Because I am in no way a designer, I won’t attempt to address aesthetic issues; I merely want to note a few common failings in making sure our photos advance our writing objectives.

Think twice about photos with more than three or four people. Yes, occasionally large group shots reinforce our message. A horde of runners at a 5-K fundraising race or a slew of volunteers serving meals might hit the mark, but generally we want to enable the reader to focus on a few faces. A long shot of hundreds of people at a banquet rarely conveys more than simply noting that our event attracted a record crowd of 360 people. Moreover, naming more than three or four people in a caption gets tedious (but, granted, that might be necessary if six VIPs in hardhats attended our groundbreaking).

Don’t fake it. Sure, action shots are best, but if no opportunity for that presents itself, don’t contrive a photo that will look phony. (The classic is two people earnestly pointing at something they are reading.) It’s better to just concede that the shot is posed and have the principals smile and look at the camera, especially if the surroundings provide valuable context.

Maintain quality standards. Given a choice of using a relevant but poor photo or going without a photo, I vote for the latter. Presenting a shoddy shot in our newsletter ranks with announcing an event that has already passed. Both make us look amateurish.

Make captions pay off

(Drum roll, please.) Particularly pertinent for writers are a couple of reminders about captions:

Consider moving a key point from body copy to a caption. (Remember, we said readers tend to pay much more attention to photos.) So if the fundraiser will enable 100 families to obtain subsidies for summer camp tuition for their kids – and we aren’t using a camp picture – why not include this key fact in the caption for the fundraiser photo?

Don’t bother saying something in the caption that is self-evident. (Supporters enjoyed bidding on dozens of items in the silent auction.) Amplify! (Items donated to the silent auction by more than 60 local businesses generated an additional $83,000 for the new day care center.)

Bottom line

Anyone who uses pictures in communicating knows we can never have too many compelling photos. A strong photo is gold, and we want to spend that treasure wisely.

In addition to presenting workshops on writing in the workplace, Norm is a writer, editor, and writing coach. His 100+ Instant Writing Tips is a brief “non-textbook” to help individuals overcome common writing errors and write with more finesse and impact. Learn more at http://www.normfriedman.com/index.shtml.

Posted in Flair & Finesse | Leave a comment

Weight Loss

16326010608_caaee07bb8_z

It’s January. Gym memberships are up; calories are down. But have you resolved to eliminate fat in your writing? Here is a practice session on writing more concisely. What would you edit?

1. Due to the fact that many of our customers are local, let’s first start by testing the promotion in the Northeast Ohio region.

2. The reason I contacted you was because you were highly recommended by several different friends, but as yet you have failed to respond.

3. As I reflect back on our recent departmental changes, I wish I had given consideration to redeploying both Joe and Emma. 

Slimmed down versions

1. “Due to the fact that” is a wordy way to say “because.” “First start” is redundant. Northeast Ohio is a region, so “region” is superfluous. That leaves us this:
Because many of our customers are local, let’s start by testing the promotion in Northeast Ohio.

2. Watch out for sentences with combinations of “reason,” “because,” or “why.” In this one, “because” is all we need, so we can strike “the reason.” Set another alarm on “different” in uses like “several different.” If there are several, they are different. And although “as yet” does add some emphasis, we can delete it. The weight loss leaves us with this more pointed sentence:
I contacted you because you were highly recommended by several friends, but you have failed to respond.

3. “Reflect back” is redundant (as is “revert back”). “Given consideration to” can be replaced by “considered.” “Both” can be useful for emphasis (The movie was both suspenseful and comical), but here it adds little. So the attention to brevity yields this:
As I reflect on our recent departmental changes, I wish I had considered redeploying Joe and Emma. 

Good luck with your weight loss program in 2016.

In addition to presenting workshops on writing in the workplace, Norm is a writer, editor, and writing coach. His 100+ Instant Writing Tips is a brief “non-textbook” to help individuals overcome common writing errors and write with more finesse and impact. Learn more at http://www.normfriedman.com/index.shtml.

Posted in Brevity | Leave a comment

“Olio”

13073820024_44d6418a13_z

If you’re a crossword puzzle aficionado, you know that an “olio” is a miscellaneous collection (related to another frequent crossword answer, “olla,” or stew). Today, see if you can correct or refine these sentences from an olio of sources.

1. (Opening sentence of an online announcement from a dictionary company.) As part of our inner circle, we invite you to experience a sneak preview of our exciting new site relaunch.
2. (Title of an online article.) 40 Jokes That You’ll Only Get If You’re A Grammar Nerd
3.
 (Newspaper headline.) Buzzards’ return to Hinckley Reservation means Spring is near

1. As part of our inner circle, we invite you to experience a sneak preview of our exciting new site relaunch.
A) We have our old nemesis the dangling modifier. “We,” the folks writing you, are not part of the inner circle; “you” are. B) Watch out for “new,” often redundant. (A relaunch is new, right?) C) Watch out for the overuse of “exciting” in making announcements. (Notice how often individuals in TV coverage of an event use the word “exciting” or “excited.”) It may not be easy to think of a fresher or more exacting word, but we should try – or maybe just forgo an adjective. So we might wind up with this: As part of our inner circle, you are invited to experience a sneak preview of our site relaunch.

2. 40 Jokes That You’ll Only Get If You’re A Grammar Nerd
Although we should not start sentences with a numeral (except for a few exceptions, like a year), that’s fine in a title. But we do need to make three changes: A) Delete the unnecessary “That.” B) Move “Only” in front of “If,” where it belongs. C) Make the article “A” lowercase. Our revised title is 40 Jokes You’ll Get Only If You’re a Grammar Nerd.

3. Buzzards’ return to Hinckley Reservation means Spring is near
We’ll conclude with an easy one. Because seasons are not capitalized, this headline should have been Buzzards’ return to Hinckley Reservation means spring is near.

Only about 10 weeks to go.

In addition to presenting workshops on writing in the workplace, Norm is a writer, editor, and writing coach. His 100+ Instant Writing Tips is a brief “non-textbook” to help individuals overcome common writing errors and write with more finesse and impact. Learn more at http://www.normfriedman.com/index.shtml.

Posted in Brevity, Common Grammar Errors, Flair & Finesse | Leave a comment

Oldies but Goodies III

16735580528_6d7c76d3ea_z

To round out the year, let’s review a few more issues presented in 2015.

Historic or historical?

1. The visiting scholar’s insights into today’s media contained a surprising number of (historic/historical) references.

2. The town’s (historic/historical) vote 30 years ago to build a six-lane bridge over the river ushered in a period of unprecedented prosperity.

Historical signifies merely that something happened in the past or relates to history. Historic means momentous – deserving of a place in history. Therefore, we want historical in #1 and historic in #2.

Imply or infer?

1. In his remarks at the all-staff meeting, our CEO (implied/inferred) that a new vacation policy would go into effect in July 2016.

2. Based on my neighbor’s description of the resort and its surroundings, I’m (implying/inferring) we’ll find a new trail to hike every day.

Infer and imply are fraternal twins, not identical twins. They go together, in a way, but they’re not interchangeable. When we imply we express something ambiguously – either purposely or inadvertently – and then the recipient of our message needs to infer what we mean.

The common error is using infer instead of imply, as in this example: Are you inferring that I’m not qualified for the position? Here, the speaker or writer is using the wrong twin. The question should be Are you implying that I’m not qualified for the position?

Therefore, we want implied in #1 and inferring in #2.

What’s wrong with this sentence?

We only reviewed sales figures in the morning.

As discussed in a few posts, an extremely common misstep is placing only in the wrong spot. Often, it’s a case of no harm, no foul because clarity is maintained despite the glitch. But in a sentence like this one we have ambiguity. Taken literally, the sentence would seem to mean that the sales figures were only reviewed when more could have happened. For example, the figures could have been analyzed statistically or used in forecasting, but most likely the real meaning is one of the following two:

A. We reviewed only sales figures in the morning. (We could have gone over other data – such as expenses – but only sales figures were discussed.)

B. We reviewed sales figures only in the morning. (The topic of sales figures did not come up in the afternoon session.)

And if putting only where it belongs sounds awkward, we can always reword: A. In the morning we didn’t review any data beyond sales figures. B. We reviewed sales figures in the morning only. 

So even though a sentence like I only watched two episodes is clear, I watched only two episodes is better writing.

In addition to presenting workshops on writing in the workplace, Norm is a writer, editor, and writing coach. His 100+ Instant Writing Tips is a brief “non-textbook” to help individuals overcome common writing errors and write with more finesse and impact. Learn more at http://www.normfriedman.com/index.shtml.

Posted in Commonly Confused Words, Flair & Finesse | Leave a comment

Oldies but Goodies II

16735580528_6d7c76d3ea_z

As promised last week, here are a few more quiz questions from 2015. First, correct errors or redundancies in these two sentences.

1. If you’re wondering where my Dad is, Uncle Al saw him hop in the hotel bar.
2. Stella served as committee chair for a period of time and then joined the professional staff.

The answers

1. If you’re wondering where my Dad is, Uncle Al saw him hop in the hotel bar. A) “Dad” shouldn’t get an initial cap here because of the word “my.” That makes “dad” a regular noun like “parent.” Without the “my,” “Dad” would be correct because then it’s treated the same as a name. (I lent Dad my jacket.)
B) I think we’d better drag Dad home if he’s hopping in the bar. Or maybe he hopped into the hotel bar. Whew. (So we might walk in a mall for exercise, but when we walk into a mall, we are entering.)

2. Stella served as committee chair for a period of time and then joined the professional staff. Set an alarm on “period of time,” which might be the most common fat phrase we have. It’s as though “period of time” has become one word, but all we need is “period” or “time,” not both. (And steer clear of “point in time” too. All we need is “point.”)

The decoys were “chair” and “and.” Using “chair” (instead of “chairwoman” or “chairperson,” for example) is fine and often preferred, and “chair” should not get an initial cap here. (It would get a capital “C” directly before the name, such as in “Chair Stella Smith,” because that’s similar to writing “Dr. Stella Smith” or “Ms. Stella Smith.”) And we don’t want a comma before “and then joined” because the sentence doesn’t introduce a new subject. We’re still talking about Stella.

A quick redundancy quiz

Now try your hand at finding the unnecessary word in each of the following sentences.

1. He’s a renowned author, but he’ll always have a bad stigma hovering over him because of the plagiarism charge.
2. This is her first debut with the orchestra, but I expect her to perform like a pro.
3. Our reputation for quality, world-class care is unparalleled.
4. The team has been receiving a lot of great accolades since its long winning streak.
5. Once Thompson refused to answer any questions about the budget, that should have set off plenty of alarm bells.
6. My nephew has a very unique workout routine.

The answers

1. “Bad stigma” is redundant. Delete “bad.”
2. Delete “first” in “first debut.”
3. “World-class care” sounds pretty good to me. Is “quality, world-class care” better? Strike “quality.”
4. Strike “great” in “great accolades.”
5. “Bells” is superfluous in “alarm bells.” All we need is “alarms.”
6. “Unique” means one of a kind. “Very one of a kind” doesn’t make sense, and neither does “very unique.” Strike “very.”

In addition to presenting workshops on writing in the workplace, Norm is a writer, editor, and writing coach. His 100+ Instant Writing Tips is a brief “non-textbook” to help individuals overcome common writing errors and write with more finesse and impact. Learn more at http://www.normfriedman.com/index.shtml.

Posted in Brevity, Common Grammar Errors, Commonly Confused Words | Leave a comment

Oldies but Goodies

16735580528_6d7c76d3ea_z

As we round out 2015, my next posts will give you another crack at improving a few sentences selected from the past year. Good luck with your review test.

1. If your going to consume a record amount of hors d’oeuvres, maybe you should lay off of the desserts.

2. I hope you can manage in the office next week with Betsy and I both going to Cincinnati at the same time.

3. The principal reason I held a meeting with the Marketing staff was because we need a new liason with Channel 7.

The answers haven’t changed

1. If your going to consume a record amount of hors d’oeuvres, maybe you should lay off of the desserts.
A. “Your” is wrong, of course. We want the contraction “you’re.”
B. The hors d’oeuvres are individual items we can count, so the correct word is “number,” not “amount.”
C. The preposition “of” is clutter after “off” – just as it almost always is after “inside” and “outside” (http://bit.ly/1K8U).
D. “Hors d’oeuvres” was a decoy; it’s spelled correctly. Award yourself bonus points if you knew that.
If you’re going to consume a record number of hors d’oeuvres, maybe you should lay off the desserts.

2. I hope you can manage in the office next week with Betsy and I both going to Cincinnati at the same time.
A. Yes, it would be “Betsy and I” in “Betsy and I are going,” but here we want “Betsy and me.” “With” is setting up a prepositional phrase, and “me” is an object of the preposition. (You don’t need to be a grammar whiz to get this right; just decide which sounds better: “with I” or “with me.” Bingo.)
B. Watch out for the redundancy of using “both” and “same” together, as in “We both went to the same high school.” Then just work out which one you want to remove.
I hope you can manage in the office next week with Betsy and me both going to Cincinnati (or with Betsy and me going to Cincinnati at the same time).

3. The principal reason I held a meeting with the Marketing staff was because we need a new liason with Channel 7.
A. “Principal” is a decoy. The “-al” ending is correct when we mean “main” or “chief.”
B. Watch out for the fat phrase “held a meeting.” Just say “met.”
C. No need for the initial cap in “Marketing.” It’s not the full name of the department; it’s functioning as an adjective.
D. Watch out for the “reason … because” redundancy. Use one or the other. (Opting for “because” is usually shorter: The reason I tapped Ann was her overall attitude. I tapped Ann because of her overall attitude.)
E. “Liaison” is misspelled.
F. The initial cap in “Channel 7” was a decoy. It’s right because that’s the official name, along with the station’s call letters.
I met with the marketing staff principally because we need a new liaison with Channel 7.

In addition to presenting workshops on writing in the workplace, Norm is a writer, editor, and writing coach. His 100+ Instant Writing Tips is a brief “non-textbook” to help individuals overcome common writing errors and write with more finesse and impact. Learn more at http://www.normfriedman.com/index.shtml.

Posted in Brevity, Common Grammar Errors, Commonly Confused Words, Flair & Finesse | Leave a comment

Errors That Make Readers Grumpy

5408485459_92ec5aed4e_z

What are some common errors in writing or speaking that irk you? Some folks can’t stand “irregardless.” Others grind their teeth when “I” or “myself” is incorrectly substituted for “me.” And “very unique” has its legion of groaners.

Other language imperfections, however, distract only the most persnickety grammarians among us. So if you’re feeling up to the challenge, see if you can identify the minor missteps that would draw an objection only from the grammar grouches.

1. Because she is responsible for effecting the customer service changes, Wanda will now give you the parameters.

2. Hopefully, you’ll find this report compelling, even though Wayne became disinterested halfway through.

3. Wilma knew she’d be all right once she found a safe haven away from the storm.

The hairsplitters

1. Because she is responsible for effecting the customer service changes, Wanda will now give you the parameters. Two decoys: Starting a sentence with “Because” is fine (and often quite useful). And there is a verb “effect,” which means to cause to happen or to put into practice.

The questionable word is “parameters.” Language purists and mathematicians don’t love the trendy “parameters” because they say it has a technical meaning. (In fact, as I understand it, parameters relate to variables, when we really want to say the opposite. We’re looking to Wanda to give precise instructions.) So we can avoid getting anyone grumpy by using words like “guidelines” or “specifications.”

2. Hopefully, you’ll find this report compelling, even though Wayne became disinterested halfway through. The decoy was ending the sentence with the preposition “through.” Ending with a preposition is fine unless it makes a sentence sound awkward, in which case taking the time to revise might be worthwhile.

The hairsplitters are “Hopefully” and “disinterested.” Some object to “Hopefully” at the start of a sentence by asking just who is doing the hoping? So beginning with “I hope” or “We hope” is clearer. (“Hopefully” is a terrific word, however, when something is said or done with hope: “The weather should clear by the weekend,” she said hopefully.)

As for “disinterested,” it is widely used as a synonym of “uninterested,” but the primary meaning is “objective.” In other words, if you’re disinterested, you don’t have a bias. Sticking with “uninterested” to mean lack of interest will make everyone happy.

3. Wilma knew she’d be all right once she found a safe haven away from the storm. The decoy was “all right.” It’s correct. In fact, “alright” is nonstandard.

The change that will please purists is striking “safe” in “safe haven.” A haven is a safe place, so the commonly used phrase is redundant.

In addition to presenting workshops on writing in the workplace, Norm is a writer, editor, and writing coach. His 100+ Instant Writing Tips is a brief “non-textbook” to help individuals overcome common writing errors and write with more finesse and impact. Learn more at http://www.normfriedman.com/index.shtml.

Posted in Brevity, Common Grammar Errors, Commonly Confused Words, Flair & Finesse | Leave a comment

To Be or Not to Be

3883151195_3ef2645bf3_z

So was Hamlet confronting an existential moment … or just contemplating grammar? He probably was composing an email and noticed how often he’d relied on the unexciting verb “to be” (“I am,” “you are,” “she will have been,” “they were,” “we had been,” etc.). No wonder the poor guy was so anxious and perplexed. Overusing forms of “to be” is a common failing when we want to lend more zest or finesse to our writing.

Not to worry, though. Here’s a quick practice session on using a lively verb or verb phrase in lieu of some form of “to be” – or just eliminating “to be.” (Note that sometimes “to be” is part of a phrase that contains a strong verb, such as in “Dawn was ejected from the team” or “Drew will be honored for his efforts.” That’s fine. We’re focusing on forms of “to be” when they’re not linked to a strong verb.)

Your challenge sentences

1. Dave will be responsible for the refreshments.
2. I believe I introduced you to Dina, who is our newest life trustee.
3. At the end of his orientation, Dan was skillful at fielding questions.
4. Did you remember to collect all the flowers that were left on the stage?
5. Deb and Don are excellent at building client loyalty.
6. Several of us were wondering who will be the best candidate.
7. DeeDee should be the chair of the panel because she is someone we all respect.

My suggested solutions

1. We can improve “will be responsible for.” Dave will handle (or manage) the refreshments.
2. We can delete “who is.” I believe I introduced you to Dina, our newest life trustee.
3. We can improve “was skillful at fielding.” At the end of his orientation, Dan skillfully fielded questions.
4. We can delete “that were.” Did you remember to collect all the flowers left on the stage?
5. We can improve “are excellent.” Deb and Don excel at building client loyalty.
6. We can improve “will be.” Several of us were wondering who will emerge as the best candidate.
7. We can improve “should be the chair” and “is someone.” DeeDee should chair the panel because she commands everyone’s respect. 

Postscript

“To be” is a cornerstone of our communication. It will always be the verb we use the most. But when we are writing something that deserves extra time, a sure way to add a touch of elegance is making a few edits like the ones above.

In addition to presenting workshops on writing in the workplace, Norm is a writer, editor, and writing coach. His 100+ Instant Writing Tips is a brief “non-textbook” to help individuals overcome common writing errors and write with more finesse and impact. Learn more at http://www.normfriedman.com/index.shtml.

Posted in Flair & Finesse | Leave a comment

Thanksgiving Dinner Guests

5866849662_500858b334_z

Select your answer in each of the following.

1. We’re inviting the (Rubio’s/Rubios’/Rubios) and a few other candidates’ families to Thanksgiving dinner.
2. I need the (Clinton’s/Clintons/Clintons’) banana cream pie recipe, but I don’t have Hillary’s email address.
3. We hope the (Bush’s/Bushes/Bushes’) know we don’t have room for their entire family.
4. Ivanka said she’d keep an eye on the (children’s/childrens/childrens’) table.
5. My in-laws are joining us so the working (class’s/class’/classes) voice is represented.
6. The (Cruzes/Cruz’s/Cruzes’) are bringing a Tex-Mex appetizer.
7. After dinner we’re using the Sanders’/Sander’s/Sanderses’ minivan to take all the leftovers to a soup kitchen. 

Political correctness

1. We’re inviting the Rubios and a few other candidates’ families to Thanksgiving dinner. Resist the temptation to attach an apostrophe to a name when making it plural. Treat the name as you would a word.
2. I need the Clintons’ banana cream pie recipe, but I don’t have Hillary’s email address. Names and words that are pluralized with an “s” need an apostrophe at the end to show possession.
3. We hope the Bushes know we don’t have room for their entire family. Some names (and words) need “es” for the plural form because we are adding a syllable. Again, resist the impulse to consider an apostrophe.
4. Ivanka said she’d keep an eye on the children’s table. Some plural words, like “men,” “women,” “alumni,” “mice,” and “children” have no “s” or “es” at the end. In these cases, although the word is plural, we add an apostrophe and “s” to show possession.
5. My in-laws are joining us so the working class’s (or class’) voice is represented. When a singular word ends in “s” (or “ss”), style guides differ on using just an apostrophe or an apostrophe and an “s.” And some that do prefer an apostrophe and “s” after “ss” don’t play it that way if the following word starts with “s.” For example, I didn’t tell you about my class’ summer project. Complicated! But the good news is that you’re safe with class’ or class’s, so pick a style and stick with it. The key is consistency.
6. The Cruzes are bringing a Tex-Mex appetizer. This is just like #3 (Bushes). We have to add a syllable to make the name plural, and then we’re done.
7. After dinner we’re using the Sanderses’ minivan to take all the leftovers to a soup kitchen. Abiding by the rules, we need to make the name plural and then possessive, but you might feel that treatment seems awkward here. Keep reading.

Escape hatches

When being correct may be distracting, as in #5 (class’s or class’) or #7 (Sanderses’), it’s wise to create an escape hatch by rewording. In #5 we can treat the phrase “working class” as an adjective to avoid making it possessive: My in-laws are joining us so the working class voice (or voice of the working class) is represented. In #7 we might reword this way: After dinner we’re using the Sanders family’s minivan to take all the leftovers to a soup kitchen.

Equal time

If any presidential candidates are miffed about not being mentioned in this post, their staffs can let me know. I’ll be glad to work them in next time.

In addition to presenting workshops on writing in the workplace, Norm is a writer, editor, and writing coach. His 100+ Instant Writing Tips is a brief “non-textbook” to help individuals overcome common writing errors and write with more finesse and impact. Learn more at http://www.normfriedman.com/index.shtml.

Posted in Common Punctuation Errors | Leave a comment

Tree-mendous

7975508659_105ce0f186_z

A certain presidential candidate is fond of the word “tremendous.” (A few days ago I heard him use it five times in 20 seconds.) So does the failure to use fresh language disqualify a candidate for high office? Even a word nerd like me would say no, but I do think each of us should pay attention to words we’re overly reliant on in written communications.

As a starter kit, I’ll pick on two words I find too commonplace in business writing, and you can take it from there.

Tremendous

Like a ball ricocheting off the sides of a pinball machine, “tremendous” seems to bounce around in the workplace at a dizzying clip: tremendous opportunity, tremendous job, tremendous advantage, tremendous resource, tremendous month. Does the word communicate? Sure. That’s why we use it so much. But the editing process gives us an opportunity to transcend the way we normally communicate and use language that wields more impact.

Let’s examine how we can refine a sentence just by focusing on this one word.

Hannah did a tremendous job on yesterday’s event.

Level one. How about using a fresher adjective to enhance the compliment? Maybe exceptional or superb or terrific or exemplary. (Probably not amazing or awesome if we’re aiming for freshness, but those words do have zing.)

Level two. Instead of being content with a fresh adjective, how about specifying why or how Hannah excelled? Hannah expertly prepared every speaker for yesterday’s event. 

Quality

This often seems to be a default word that expresses little: quality program, quality product, quality team, quality performance, quality job. (And let’s also put a target on the back of high-quality, as in high-quality investments, as if other firms specialize in low-quality investments.)

The trick, of course, is to identify what distinguishes our company or organization so we can employ more exacting language – language that will make our communications more compelling.

Your library

Today’s post echoes previous ones that focused on aiming for precision in our writing. Here are a few:

http://www.normfriedman.com/blog/using-twains-very-fine-advice/

http://www.normfriedman.com/blog/beware-of-the-cliche-drawer/

http://www.normfriedman.com/blog/precision/

http://www.normfriedman.com/blog/precision-encore/

In addition to presenting workshops on writing in the workplace, Norm is a writer, editor, and writing coach. His 100+ Instant Writing Tips is a brief “non-textbook” to help individuals overcome common writing errors and write with more finesse and impact. Learn more at http://www.normfriedman.com/index.shtml.

Posted in Flair & Finesse | Leave a comment